WHO MAY APPLY
A lawful entity with transparent control.
B2C operators, B2B gaming suppliers and critical service providers may apply for the scope they actually control. The applicant must be duly formed, disclose its complete ownership and control chain to natural persons, identify accountable key functions, demonstrate legitimate funding and prove the capability to operate the proposed service safely.
LEGAL IDENTITYVerifiable corporate existence
Current registry records, constitutional documents, registered office, tax position and any governmental authorisations required by the markets served.
FITNESS AND PROPRIETYClean and candid leadership
Directors, UBOs, controllers and key persons must withstand identity, competence, insolvency, criminal, regulatory, sanctions and adverse-information review.
FINANCIAL STANDINGMoney that can be traced
Legitimate source of funds and wealth, credible capital, payment access, player-liability coverage and continuity under severe but plausible stress.
OPERATIONAL CONTROLReal systems, accountable owners
Named owners for compliance, AML, finance, technology, security, responsible gaming and complaints, supported by implemented controls and evidence.
REQUIRED EVIDENCE
The minimum due-diligence package.
01Corporate and authority
- Certified incorporation and registry records
- Constitutional documents and group structure
- Registered address, tax residence and operating locations
- All governmental licences, applications, refusals and conditions
- Proposed markets, restricted-market matrix, domains and currencies
02Ownership and key persons
- Complete direct and indirect ownership chart with percentages
- UBO, nominee, trust, financing and control disclosures
- Identity, address, CV, role and suitability evidence for key persons
- Criminal, civil, insolvency, regulatory and disciplinary declarations
- Source-of-wealth and source-of-funds evidence proportionate to risk
03Finance and player liabilities
- Audited accounts or independently supported financial information
- Forecasts, capital plan, banking and payment arrangements
- Player-funds safeguarding and daily reconciliation design
- Withdrawal standards, aged-liability reporting and contingency funding
- Insolvency, business continuity and orderly-exit arrangements
04Compliance and player protection
- Business-wide AML/CTF risk assessment and programme
- Sanctions, PEP, CDD/EDD, fraud and transaction-monitoring controls
- Responsible-gaming, age-verification and self-exclusion controls
- Terms, privacy, complaints, marketing and restricted-market policies
- Training, quality assurance and independent-review evidence
05Technology and game integrity
- Architecture, data flows, asset register and critical suppliers
- Security governance, access control, logging and incident response
- Penetration testing, vulnerability management and restoration tests
- Provider contracts, authoritative game catalogue and laboratory evidence
- Reproducible launch, wallet, settlement, refund and rollback test plan
ASSESSMENT
Claims are corroborated.
NGA may use document review, interviews, technical reproduction, transaction sampling and cross-source verification. It may contact issuers, professional advisers, suppliers and existing authorities where lawful and necessary. Documents may require certification, translation or fresh issuance.
DDocument reviewIInterviewTTechnical testSSample reviewXExternal corroboration
DECISION THRESHOLD
Zero open Critical findings. Zero open Major findings.
Minor findings must have controlled remediation acceptable to NGA. Observations do not create an entitlement to approval. NGA may refuse an applicant whose structure, candour, funding, competence, supplier chain or risk profile is inconsistent with the standing of the mark.
Application-blocking matters include
- Hidden ownership, nominee or control arrangements
- False, altered, incomplete or misleading evidence
- Unexplained wealth, funding or payment flows
- Sanctions exposure or unacceptable financial-crime risk
- Counterfeit, unauthorised or untraceable games
- Inability to safeguard and pay player liabilities
- Material unresolved regulatory or criminal concerns
- Unfit key persons or absent accountable functions
- Weak security, logging, resilience or incident controls
- Obstruction of interviews, testing or corroboration
Approval cannot be purchased.Prepare the evidence package only when every declared control is implemented and testable.
Read the application guide